discontinued cb2 furniture

Ordered a couch for June 28th. The reason I am giving 3 stars instead of 1 is because a sweet lady ( I didn't get her name) Immediately rushed to me as I got off the elevator on the first floor, and carried my box all the way to the entrance. Privacy Policy. We've recently updated the Chairish, Inc. He honestly made the experience so lovely. A unique blend of modern as well as contemporary you can really tell that stylewise this place is gearing toward a younger generation of home decorators but unfortunately they really fell short of making it attainable style. I loved it! We bought two. The customer service reps have offered me no excuse or firm eta. To sum up, there is no customer care whatsoever after a sale is done. Fine, the desk is delivered a few weeks later then promised but that's ok, it's a nice desk. Had delivery issues. In the beginning, I tried to track them down. Sign in to see items you may have added using another computer or device. The service here is STELLAR, which is part of the reason why my fiance and I keep returning. I like the stuff. But to sit, read my book/listen to my podcast unmolested is priceless and I appreciate it. To add to the frustration I could see employees inside the store on their mobile phones talking, texting, and laughing as I was knocking at the front door. There were many unique items and trendy displays. The wood all matches but the dressers and bed stands had horrible handles. so they told us they have hardware that is interchangeable with all of their products. The company takes great pride in craftsmanship and pays particular attention to design, the choice of materials to make its products and the . Because of my review, I received an email stating- "We appreciate your feedback and apologize for that these break easy. Almost one month later I got a call today about delivery and oh they did not have part of my sofa and did not expect it to be available until end of March. Nice store, but they pretty much focus on furniture and home accessories. What? We had just bought a Sheepskin rug for our bedroom from Costco a few weeks prior and was looking for smaller ones to fit next to our bedside. Get ready to discover your newest design crush with modern furniture from CB2. Final update 9/2/15 The store called me. Returns of housewares items must occur within 90 days of delivery. He also says, "we corrected that and it won't cost you any additional charge" - just to be clear the missing part has to do with the bookcase and we've ordered two of the same ones; each bookcase comes in two parts and I guess one of those parts was missing in the order - not sure why I'm even supposed to buy another part?! That's really inconvenient. I buy the Dahlia marble desk in the store in the beginning of July and am told the piece will be delivered the first week of August. They have many of the furniture pieces on display which is important if you'd like to see an item in person. J. I ordered a mirror online on 11/9, selected the delivery date of 11/16 on the online calendar before confirming the order, yet today, 11/15, I received a morning call stating that I needed to select a delivery date, with the earliest delivery of 11/23. I purchased a bunch of glasses in varying sizes. One detail I didn't even notice until they left was they took their shoes off before the walked into my place. You'll find older offerings from well-known brands, including DWR, West Elm, and CB2, as well as lovingly restored vintage finds from top designers. No matter what your dream roomscape looks like, we've got the right mix of cool furniture to make it happen. We could not find any of the bolts. List on AptDeco Arrow Right Furniture Sofas Furniture Starting at $199 Shop All (157) Shinola Runwell Wood Frame Sofa Clearance $1,999.97 reg. After contacting the store for the missing screw, the only thing they did was asking us to bring one of the screw to the store and to see if any they have in store are similar(I'm likeare you serious? cleans easily and adds storage space cool. My husband likes to come here and bring interesting things home. Mingling timeless beauty with avant garde twists, contemporary furniture gives your space a fresh, edgy look that's all you. Today, Crate & Barrel has stores all over the globe and has expanded to include the trendy CB2 line and the Crate & Barrel kids line, The Land of Nod. I specifically came out here to complete my yelllow bowl set and look at other items I saw online. "So you have a floor model of something that you don't have to sell?" Attended to a presentation about fashion and right after I walked around and saw many nice things to consider. are fair to somewhat expensive depending on the particular piece. In urban lofts with smaller floor plans, consider a versatile kitchen island. limited time CAD 6,477.60 reg. Parking lot is a joke can't get a coffee before going shopping or they will tow you. Well 48 hours was a week ago and this couch and lack of follow through with crate and barrel is a major disappointment. I have to say, the old dining table we had was from crate and barrel so we decided to get another one from them (this time CB2) I have another big order coming from crate and barrel and I feel like they don't deserve my business. Frames are built out of wood, or are meticulously gildedbut dont be surprised to stumble across a wild card in a material like mercury glass or brushed steel, either. This order is far outside our return time frame." AWFUL. Snooty. She was phenomenal but I felt like everyone else at the time were busy and distracted (again a busy Saturday night). I half expected not to see it in the store but it was right in the front when I walked in and it was perfect. We had a few issues with our order of a dining table but they more than made up for the problems with their service and friendliness. This spring, about 4 weeks ago we uncovered it to find the top wood was peeling, the table was in worse condition than the one replaced. The copy describing the items was hilarious at times. Currently I've had no one reach out to me from the store to inform me that it will take another 2 months before I can have the table. Cb2 is known for sleek, buzz-worthy designs that evoke a sense of downtown cool. I'll update if I hear from someone. CB2. CB2, Crate and Barrels sister line, takes a fashion-forward approach to design, integrating trends in a bolder way than Crate and Barrel. Despite the sleek and modern furniture, it's really not worth the amount of time and trouble this company put me through over the past month. I declined. *** cb2.com is like Ikea on steroids! Everything I've purchased, I've waited for lengthy periods of time for them to arrive. Thank you. Meh. . Lincoln towing is a scam and there's only signs on one side of the parking lot so unless you take a look through the whole parking lot then you won't know it's there. He sets up delivery for Friday 9/11 and says they will call to confirm on Wednesday 9/9. So not only I have been through two failed deliveries, but I now have to take off work to wait for a delivery for which I won't hold my breath. $304. Final Sale. You can do whatever you want after it has been delivered to your home. Customer service here is always exceptional. Beware, if you order backordered items, their estimated dates are give or take a few months. When I was down to 2, I decided to leave a review. Shop with us to discover a wide array of options, sourced from consigners located all over the U.S. Get access to furniture being consigned in NYC, San Francisco, and Dallas all without ever leaving home. They have fun and unique products. Nice stuff but if it's not an item they stock, I'd advise you to run, not walk, out of the store. Design Within Reach. I would normally give this store 4 stars, as the price for some of their items is a bit much. (e.g. West Elm look. But I love that they have a nice place for me to sit while he shops. Love the style and quality for the price. It's great for tchotchkes, side tables, kitchen wares, flatware, seasonal decorating items, and even the occasional patio furniture or piece of furniture. I placed an order for a marble coffee table mid-June and they said it would be ready mid-July. Yeah, it's Uptown and parking sucks, but it's such a fun store. And, as you're browsing our collection, be assured that you're only looking at hand-vetted, designer-grade items. He did and was told someone would be in touch within 48 hours. Needless to say, 2 stars bc they weren't friendly and lied to me. To the girl at check out, please go to your own company website for information on that free one hour parking with purchase (attached below). Couldn't be happier! I didn't want to chance it. When we walked in, there were at least 2 employees working. Plus, at this particular store, one of the managers, Michael, has an attitude as if you are bothering him from the rest of his work if you have a question or an issue to resolve. It was a pickup and never even scheduled as a delivery! Loving the simple life? Many of the items I wanted to purchase were not in stock. When dealing with this company, you either get a completely knowledgeable person or an incredibly incompetent one. THE MATERIAL IN THIER SOFA STAINS FROM WATER. We love the couch but because of the delivery team we would have to second guess a future purchase. I would give 0 star if I could. I can't purchase another table with the store credit amount and given all the product issues I'm not sure I want to. Thanks for nothing CB2 On North Near Halsted Thanks For "NOTHING". We hauled it home ourselves and opened the box with joy - and then it struck us with disappointment. 548 Market Street Stylish shop and great customer service. Note that there is a garage attached to the building which makes parking so much less anxiety inducing in Georgetown. Found out it was pushed back to mid July bc I called to check on delivery status. On the hunt for something specific like a used Crate and Barrel couch? Convenient location Low inventory of items on sale Indifferent staff. He raises his voice at me saying I'm supposed to do that and that if I don't like what he has to say he can take the stuff away and not deliver it to me at all. Looking for affordable modern furniture? "TOMMY" also mentioned that because I was re-scheduling , my delivery would now be delayed for several weeks at first , which made me prompt like, because I am re-scheduling, I need to wait another 2 weeks. They ordered my items and helped me to reschedule a delivery in advance. I finally had one wonderful employee approach me and ask if I needed any help, and provided assistance with a price check. From classic Crate & Barrel items like modern sofas and leather lounge chairs, to discontinued dinnerware and decor, our inventory spans the spectrum, so you never know what you'll find. I've called and complained multiple times to the store and they assured me the manager would call back. They reschedule the delivery for the following Thursday and I am only to find out today that I have been "unbooked." Terrible after-sales service. It wasn't like Christmas or Kwanzaa or Hanukkah. Before visiting there Georgetown store, I researched things I wanted online first. I've received no emails or phone calls during this entire time. They didn't. I'll start out with a positive note. I've never been in before, but was pleased with the service. Us too. All furniture look pretty good, so I decided to buy some here. Their customer service is simply top notch. Quick notes on furniture shopping: I had fun browsing this store and thought many of these pieces would've had a place in my apartment in college, if I didn't buy everything second-hand then. The store didn't do gift-wrapping, but when I mentioned this was a gift, the employee did make an effort to package it up in a box for me. The cons: Durability issues were mentioned by some shoppers for both the dining tables and chairs. I was happy to buy a floor model but no, they don't sell floor models. It looked great and I ordered 9 of them! Rugs can be the perfect way to tie a room together, and CB2 shoppers have 200+ options between smaller doormats and runners all the way up to larger area rugs. She called a few days before delivery to make sure there wasn't anything on my end to delay it and we figured out my building required proof of insurance before anything can be delivered. My heart dropped and I suddenly felt extreme sadness. Stay away from this place. The second delivery came within my window. We've recently updated the Chairish, Inc. *** an upscale table for the casual dude. I would come here again just to interact with Dennis. I have received nothing but stellar customer service. Then he helped us figure out the logistics of hauling it back to our house (required an Uber XL). You can spend a good bit of dough here, to be sure, but we scored two (TWO) really solid desks for $300 out the door. They have a wide selection and the staff is helpful. They even let me borrow a dining chair for a few minutes (I work and live nearby and they had done their due diligence so they knew I'd bring it right back) to see how it would look in my home because I was having a terrible time deciding on which fabric to choose. Design, Matthew Privacy Policy. - I mention to the sales associate that I would not have made the purchase if I had known the item was backordered. With about 100 different dining table and chair options respectively, CB2 dining furniture has an overall modern look with clean lines. So you call again "Oh no that will be due sometime in 6 weeks" ARGH!! It's a much more modern and young Crate & Barrel. Now that the store is here in Cherry Creek, I couldn't be happier! Crate & Barrel. Dissatisfied to say the least. limited time $4,161.60 reg. Meanwhile, the item went on sale. $2,199. This site uses cookies to improve your experience, to analyze website usage, and for marketing purposes. Dining room table arrived without legs because the legs were never ordered. The last top pick of shoppers at CB2 are their beds and the matching nightstands, dressers, and wardrobes. To avoid delivery charges, as they only had a few in stock, I was able to order to the store so I can pick it up there. Wandered around for 10 minutes trying to get help. I would definitely buy more items from them. Initially I dismissed CB2 as Crate & Barrel's version of IKEA. cb2 is a joke! Picked my things, went to the cash register where Amy P "helped" me. I was so hopeful going into CB2. We'll go through a few of their most popular searches below. 2. reply favorite. After the 10th week and no news of the couch, I called the number on the website, but was told I had to speak directly to the store where I purchased. Ships free. Our collection is a best-of-the-best edit thats been 100% curated by our in-house style experts. Thank you Mary your service was impeccable! Again, do NOT waste your money and time in CB2. The delivery is good, and returns are always easy. Unfortunately they had no opportunity to send me somebody on the same day so I had to assemble it by myself. He immediately greeted me and was very professional. No, lady, you are certainly not but with a salesman attitude like that, you're also not getting me as a customer anytime soon. Well, December came, and nothing. Will obviously not be shopping here again or recommending it to my friends. Selling this discontinued CB2 dining table and 4 Frazier chairs as one chestnut dining room set. I've had to often approach staff to get help and to eventually buy something. Because there is no possible way to figure out who sent the gift. Customer service provided the warehouse with my work number to contact me and not my cell phone (it's a Saturday). I'm a fan of CB2. CB2's modern furniture selection makes it fun to shop for a unique piece to add a bit of flair to any room. CB2 Coupons, Discounts and Promo Codes 9 Verified Coupons for April 28, 2023 Updated April 26, 2023 Want to donate 0.25% of your purchase? - Read less. She kept repeating Portland and in the end, when she confirmed the location was Poland, she blamed the Portland mistake on autocorrect. All of their items are modern, unique, fun to look at, like a modern art museum, but also slim-type of furniture. It is definitely not what I had pictured it would be. Sometimes it says we have one but it's actually for the item that's on display Me: (after I've lost my patience!) Just pair with a few counter stools and you're ready to sit down for a quick bite. We waited patiently. Really nice stuff but you NEVER receive it. Privacy. Great style. For more information, please visit our CB2 Crate & Barrel Design Within Reach Ethan Allen Herman Miller Horchow IKEA Jonathan Adler Knoll Ligne Roset Mitchell Gold + Bob Williams Organic Modernism Pottery Barn Restoration Hardware Room & Board Urban Outfitters Wayfair West Elm World Market Vintage Furniture Want to list a piece for sale? Thank God I'm done with them. Originally paid $1500 in 2019 . She snaps at me "Well we're NOT Costco". I called to find out if they had in stock a replacement for a glass globe that I broke on my firefly pendant light. Mitch was my sales rep and he was very thorough and patient with me. decor and more. Pottery Barn . AGAIN, I had to speak up and say I was in a hurry and to please help make the transaction go faster, and to find the items that she could not scan in. This is not traditional furniture and many of the pieces highlight The artist, designer or maker. CB2. Look no further for fun, trendy furniture! CB2 dining tables range from $180 to $3,500+ dollars and are made of wood, marble, concrete, glass, and metals. Lastly, sometimes assembly is required for some items. We ended up getting a really co teapot for 9.95 in addition to the other items we were picking up. Deck out your eating area with contemporary dining furniture. I will still shop there for design ideas, but will likely make purchases elsewhere. Called customer service and they said their records showed I'd taken delivery! They had no explanation. I'm returning the stuff I got because the tow company can get my money but I won't let the store also reap from this scam. I like CB2 a lot, a Great selection of modern and contemporary furniture and accessories, with clean designs and occasionally a quirky twist for unique addition to any home. I'm so glad I saw it in person here as I noted the color was drastically different in person than what was depicted online. I, begrudgingly, called customer service once again. We LOVE Alexandria. If you want your dog to get on the couch - buy the couch. This would normally be okay if timing wasn't an issue, but this is extremely burdensome because (1) we already planned to take time out to make sure we would be present on 11/16, and (2) this is being delivered to a condominium where you need to communicate with management. It might be your place, it might not. Used cb2 in NYC on Kaiyo online used furniture store. ( I am partial to kooky animal furniture). I loaded the smashed mirror in the car, planning to just bring it in, ask them to dispose of it, and purchase a new one. I don't know why people are hating on this place so muchunless the customer service used to be really bad and then they upped their game. The shipping costs at cb2 are very clear and very reasonable. The configuration of the store itself is not the best (long and narrow) but the sales people are friendly and have knowledge on most of the items.
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