There are accessible spots located in both the inner and outer parking lots. Failure to prominently display your parking pass or comply with Stadium policies may result in the immediate revocation of your parking privileges. AMERICANS WITH DISABILITIES ACT INFORMATION. For assistance, please contact the Guest Experience hotline:(305) 943-8000. WebDesigner and oversized bags purchased on the Miami Open grounds will be tagged and may continue to be carried until the guest leaves the site. Illegal items will be turned over to law enforcement officers and may result in arrest and prosecution. Behavior that is unruly, disruptive, or illegal in nature, Intoxication or other signs of alcohol or substance impairment that resultsin irresponsible behavior, Foul or abusive language or obscene gestures, Interference with the progress of the game (including throwing objects onto the field), Failing to follow instructions of law enforcement, guest experience, and security personnel, Verbal or physical harassment of opposing team fans, Unreasonably obstructing the view of other patrons, Offensive language or obscene gestures, including the use of such language or gestures concerning a persons race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin; or instigating, inciting or encouraging a confrontation or physical assault, Smoking and the use of electronic cigarettes, Unauthorized advertising or other commercial activities, Aerosol cans (e.g., mace, pepper spray or sunscreen), Any animal except for a service animal or service animal in training, Glass bottles, cans, coolers of any kind, thermoses or ice chests, Purses or bags that exceed 12 X 6 X 12, Seat cushions of any size except those for medical needs, Single purpose video cameras or still-photography cameras with a lens longer than 6, Weapons and any item that may be used as a projectile or one that is deemed dangerous by Hard Rock Stadium management, Any other item deemed inappropriate by Hard Rock Stadium management. Occasionally, for non-Dolphins events, another policy may be in place. To view parking information and routes to the stadium, please visit our Parking & Transportation page. GOVERNING LAW/JURISDICTION & ARBITRATION. Elevators are available for only guests with disabilities or suite holders with strollers on the North, South, East and West sides of Hard Rock Stadium. Same-day parking in Orange Lots 15-18 can be purchased with a credit card for $40 or SunPass for $35. These guests do not have access to the stadium court. These passes are sold out for the 2022 season. To learn about season tickets, please call1.888.FINS.TIXor emailmemberships@dolphins.com. The ticket holder will not transmit or aid in transmitting any picture, account or description (whether text, data or visual) in any media now or hereafter existing of all or any part of the football game or related events. Dolphins and/or their partners or affiliates may place such calls, texts or emails to (i) notify members regarding upcoming appointments, (ii) notify members of upcoming Miami Dolphins and other Stadium events, (iii) troubleshoot problems with accounts, (iv) resolve a dispute, (v) collect a debt, or (vi) as otherwise necessary to service member accounts or enforce this agreement, Dolphins policies, applicable law, or any other agreement Dolphins and/or their partners or affiliates may have with members. Guest attire should not have foul, abusive messages or images on it. Ticket holder may not enter the football game or otherwise use this ticket for advertising, promotion or other commercial purposes (including contests, sweepstakes and giveaways) without the NFL's and the Miami Dolphins express written consent. The use of fireworks by guests is strictly prohibited at Hard Rock Stadium and in the parking lots. Bottles and cans of any type, excluding a factory sealed plastic bottle of water 20 oz. Please clickherefor Hard Rock Stadiums emergency evacuation procedures. 1. Paging guests is only permitted in the event of an emergency. Click the button below to learn more about our stadium policies, including tailgating policies, clear bag policies, WiFi information, and more. Payment made in connection with Memberships are non-refundable, whether made online, in-person, or otherwise except as expressly stated herein. There will be no exceptions. Hard Rock Stadium has a no re-entry policy for most Hard Rock Stadium events, including Miami Dolphins and University of Miami football games. Unless a refund is requested in writing, that credit will remain on your Membership Account and applied to any future post season or renewal payments. In any dispute concerning Membership or Member Account, the prevailing party shall be entitled to recover the costs and expenses incurred in connection with such dispute, including, without limitation, reasonable attorney's fees. Yes, we have designated ADA seating in Main stadium and outer courts. In accordance with NFL Best Practices and Hard Rock Stadium security guidelines, all permissible bags per the policy of the event will be permitted into Hard Rock Stadium after a thorough inspection by a Stadium Security. Use of tickets in violation of law is prohibited and will result in seizure, revocation and/or forfeiture of the license without refund. Pre-paid parking is only purchasable on Ticketmaster up until 10pm the day before each session. COVID-19 IS AN EXTREMELY CONTAGIOUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH. Single-occupancy, family restrooms, equipped with changing tables, are located throughout Hard Rock Stadium at the following locations: Sections 102, 106, 130, 134, 201, 207, 229, 235, 314, 323, 342 and 351. Every fan who visits our stadium deserves the best possible experience. Please be aware that the Season Ticket Member is accountable for the conduct of his/her guest. Assumption of Risk/Release of Liability:I (and the user(s) of my tickets for any particular game or event) voluntarily assume all risk and danger of personal injury (including death) and all hazards arising from, or related in any way to, the game (including, but not limited to, injuries caused by players, fans, footballs or other objects) whether occurring prior to, during or after the game, however caused and whether by negligence or otherwise. www.ticketmaster.com Mobile ordering is now available for concessions purchases at Hard Rock Stadium. Guests with limited mobility parking in Hard Rock Stadium outer lots may request assistance to and from the stadium. soft drink or 12oz. Playoff Games. Guests will be dropped off at pre-determined Hard Rock Stadium gate locations. All members have access to the air-conditioned lounge area. The current policies may be modified and/or supplemented at any time by the Dolphins. No outside food or drinks allowed into the stadium. PARKING POLICIES, INCLUDING, BUT NOT LIMITED TO OPENING AND CLOSING TIMES ARE SUBJECT TO CHANGE. SeeAlcohol/Responsibility Has Its Rewards Program.. To achieve this goal, the following policies have been established to promote the responsible use of alcohol. Theater Box:Located on the east and west 200M Level. University of Miami Hard Rock Stadium gates open ninety (90) minutes prior to kickoff. Miami has many locations around the city close to many public attractions. This area allows ample space for guests. ADA spots in Yellow (Lots 13, 15/16 and 18) and Grey (Lot 44) are on a first-come, first-serve basis, and shuttles will be provided to/from those ADA-designated lots upon request. Do not dispose of charcoal briquettes on the ground. Guests who are picking up tickets at will-call will need photo ID, their confirmation number and the credit card with which the tickets were purchased in order to pick up the tickets. You are solely responsible for any damage caused by any use of grills or other tailgate activities. In the event of a weather-related evacuation or relocation, please listen to the instructions of Hard Rock Stadium team members. The ways in which members may provide Dolphins and/or their partners or affiliates a telephone number or email address include, but are not limited to, providing the information at account opening, adding the information to an account at a later time, or providing it to any employees, partners, or affiliates. Messages run during the last 4 minutes of halftime following the halftime entertainment. Access to the Sensory Room may be limited given the circumstances (e.g., guests with extraordinary needs, demand, etc.) Miami stadium has strict bag policy rules that are better to be followed to have the best time. Lot 42 on 27 Avenue (south of Walmart) allows rideshare pick-up and drop-off during Hard Rock Stadium events. For more, visit ourHard Rock Stadiumwebsite. Single session tickets are reserved stadium court seats for one session that allow you first come, first serve access to our full campus as well. Pick-up locations to the parking lots will be the same as the drop off locations. You further agree that your personal information may be used by the Miami Dolphins and their designees in accordance with the Miami Dolphins Privacy Policy, which is hereby incorporated by reference. - Reminder: The Miami Dolphins Ticket Office and Ticketmaster are the only official outlets for Miami Dolphins ticket sales. Any guest who persists in soliciting while on Hard Rock Stadiums premises will be subject to ejection or, as necessary, arrest. Please contact Guest Experience (305) 943-8000) in advance of your event for details. Any children/wards using the Sensory Room MUST be accompanied by a parent/guardian at all times. All hard-sided bags and containers are strictly prohibited. In the event that an agent or representative calls, he or she may also leave a message on your answering machine, voice mail, or send one via text. Accessible parking spots are available for those with a valid disabled parking placard and matching photo ID. For the comfort of the guests around them and to maintain the integrity of the events, guests coming to Hard Rock Stadium are asked to refrain from bringing any type of noisemaker or musical instrument into Hard Rock Stadium. Clean up your area before entering the Stadium so its safe for you and others. If you would like to be contacted once tours resume, please click here. In addition, in the event that I cancel my Membership, MDL shall have the unconditional right to sell any then-available unsold Memberships that include tickets in locations similar to mine prior to selling a Membership that includes the specific tickets included with my Membership.Any remaining funds on my account, after cancellation by me, may be either (x) applied toward the purchase of tickets to mutually agreed upon event(s)byMDL or any affiliate, subject to availability, or (y) retained by MDL for its own account, in each case, as determined by MDL. Please be aware that within Hard Rock stadium, there are no facilities for storing prohibited goods. Upon clicking sell, a new browser window will open to the NFL Ticket Exchange website where Members can post their individual game tickets for sale. The NFL and the Miami Dolphins are committed to protecting public safety at our stadium. WebMiami stadium has strict bag policy rules that are better to be followed to have the best time. HARD ROCK STADIUM Please read the instructions below to utilize these payment methods. You can report such incidents by informing an usher, police officer, or any member of Hard Rock Stadium Guest Experience Staff. Agrandstand ticketgrants the guest access to an assigned seat in the grandstand court for the designated day and access to all other general admission spaces on the outer courts. To schedule a message or receive more info, please emailfoundation@dolphins.comor call(305) 943-6850. However, there are plenty of bars and restaurants near the stadium before or after a game. There are two (2) First Aid locations at Hard Rock Stadium in sections 104 and 346. WebInformation regarding Hard Rock Stadium policies (e.g. TAKE ADVANTAGE OF SAVINGS BY USING SUNPASS TO PARK AT HARD ROCK STADIUM FOR ALL MIAMI DOLPHINS HOME GAMES AND ADDITIONAL HARD ROCK STADIUM EVENTS. For bulk discounts on clear stadium bags please call Seating options are available both inside and outside. The arbitration proceedings and arbitration award shall be maintained by the parties as strictly confidential, except as is otherwise required by court order or as is necessary to confirm, vacate or enforce the award and for disclosure in confidence to the parties' respective attorneys, tax advisors and senior management and to family members of a party who is an individual. Guests deemed to be unreasonably intoxicated may be ejected from the Stadium grounds. When lightning is detected in close proximity of Hard Rock Stadium, the public address system will inform guests where to seek shelter. Fans wishing to purchase Miami Dolphins branded approved bags can visit the team store at the stadium. The Sensory Room, made by possible by The Dan Marino Foundation, is located at Section 153 and is a private air-conditioned room for guests with special needs (children or adults) to use as a quiet space. One bag no The Ticket Office can be contacted on game day to handle Miami Dolphins ticket issues at(305) 943-6678 (ext. The official Hard Rock Stadium website iswww.hardrockstadium.com. The bag literally must be all clear. It is however, first come first served. The space has a padded floor, padded wall-mounted equipment and other sensory supplies donated by The Dan Marino Foundation to help ensure a comfortable experience. MDL reserves the right in the event of such behavior, to terminate my MDL Membership without refund or other compensation in accordance with MDL and/or NFL policies. The NFL utilizes flexible scheduling for games during Weeks 5-17. WebNRG Stadium is the National Football League home of the Houston Texans out at NRG Pkwy, Houston, Texas, 77054. "Released Parties" means: (i)Miami Dolphins, Ltd., South Florida Stadium LLC, NFL Ventures, Inc., NFL Ventures, L.P., NFL and its member clubs, and each of their respective direct and indirect affiliates, administrators, designees, licensees, agents, owners, officers, directors, employees, contractors (and their employees) and other personnel; (ii) the direct and indirect owners, lessees and sublessees of the Stadium and related Stadium grounds (including, without limitation, parking areas and entry gates); (iii) all third parties performing services at the Stadium; and (iv) any parents, subsidiaries, affiliated and related companies and officers, directors, owners, members, managers, partners, employers, employees, agents, contractors, subcontractors, insurers, representatives, successors and/or assigns of each of the foregoing entities and persons, whether past, present or future and whether in their institutional or personal capacities. What am I allowed/not allowed to bring with me to the tournament? Hard Rock Stadium has also hosted several Super Bowls, F1 Grand Prix and in 2026 the FIFA World Cup will be held there as well. Hard Rock Stadium provides I.D. A sales representative will reach out to you with more information. Memberships and Member are subject to the terms, conditions and policies (including the "Fan Code of Conduct"), established from time to time by the Dolphins. IF HOLDER DOES NOT CONSENT TO THIS CLAUSE, HOLDER MUST LEAVE OR NOT ENTER THE STADIUM. Miami Gardens, Florida 33056 Nursing mothers are welcome to breastfeed their child wherever they feel comfortable. Playoff game tickets are at an additional cost above and beyond my annual Membership dues. Guests will be able to choose a location for a contactless pick-up and receive an SMS notification when the order is ready for pick-up. Also featured in The, Are you a fan of games and stadiums are usually your final travel destination? Failure to comply with this policy will result in immediate ejection from Hard Rock Stadium,possible arrest and/or loss of season tickets. The sole and exclusive remedy if admission is refused or withdrawn, or if the applicable event is cancelled and not replayed, is a refund of the amount paid to Stadium for this parking pass. However, getting into the Major Leagues is where the real money happens. This includes parking gates, box office, concessions, and retail locations. Areas such as Aventura, North Miami, Brickell, and Sunny Isles are popular amongst tournament attendees and have options such as Sheraton, Marriott and other chain hotels. For bags that exceed the permissible size, guests have the option of returning the item to their vehicle or checking it at a Guest Experience Bag Check In the event of an emergency, instructions for guests will be transmitted over the P/A system and on the video boards. To respect all our guests experiences, video cameras, monopods, tripods, selfie sticks, audio recording devices and professional cameras (those including telephoto or zoom lenses) will not be permitted inside Hard Rock Stadium. I consent to receive SMS or text messages and understand that I will be responsible for any standard telephone minute and text charges if I am contacted. 72 Club: Located on the 100 Level South side between the 40-yard lines. Currently, access to the courts on a year-round basis is unavailable, however, we will continue working to find the best way to utilize the courts to the benefit of the local community. Important information regarding the emergency situation and evacuation procedures will be provided over the public address system and on Hard Rock Stadium video boards and scoreboards. Accessible Parking. This policy also applies to smokeless, electronic (e-cigarettes) vaping with any alternative smoking products. What precautions are being taken for fan health and safety at Hard Rock Stadium? For your convenience, our stadium parking lots open 4 hours prior to kickoff. Alcohol, weapons, or any items Hard Rock Stadium Security deems dangerous will be confiscated. - Please note: ADA sections are reserved for ADA qualified patrons only and their guests. I hereby acknowledge and agree that my tickets will be delivered via Ticketmaster (or its designees), and that I have read and agree to the Ticketmaster terms of use, available here: https://help.ticketmaster.com/s/article/Terms-of-Use?language=en_US. Pick-up locations to Hard Rock Stadium are located in Lots 13, 18, and 44 (Betty T Ferguson Recreation Complex, 3000 NW 199th Street) near ADA parking. WebMarlins Parks capacity is one of the smallest ballparks in the MLB. REVOCATION OF SEASON TICKET ACCOUNT DISPUTES. If you purchased online, please reference your confirmation email if you have any questions. LuggageHero is here to save the day! Season Ticket Members will enjoy a personalized Profile with the ability to manage tickets, access your mobile wallet, utilize mobile ordering, customize your top content features and more. Miami Dolphins Hard Rock Stadium gates open two (2) hours prior to kickoff. The Orange Bowl is usually played in winter, between December and January. However, the opportunity to license a Membership from year-to-year, at any seat location, is a privilege granted by the Dolphins, which may be revoked at any time. 347 Don Shula Drive Approved bags: Smartphones, cameras and binoculars are allowed inside the stadium IN NO EVENT SHALL HOLDER BE ENTITLED TO SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR EXEMPLARY DAMAGES OF ANY KIND INCLUDING ANY AMOUNT PAID IN EXCESS OF FACE VALUE FOR THE TICKET. We are excited to have the opportunity to offer a variety of new hospitality and dining options at Hard Rock Stadium, including the 72 Club, NINE Suite, Casa Tua Club and so many other experiences that you can explore on ourSuites & Luxurypage. Purses and NFL Ticket Exchange Customer Service: 1-888-635-5944 or nflticketexchange@ticketmaster.com. Temporary/Event fixtures may include low pile carpet grass. There are also instances when a performing artist prefers to perform in a phone-free environment; meaning cellphones, smart watches, cameras and recording devices will be prohibited. The browser you are using is no longer supported on this site. By entering Hard Rock Stadium and Hard Rock Stadium grounds, you voluntarily assume all risks related to exposure to COVID-19 and its variants. HOLDER VOLUNTARILY ASSUMES ALL RISKS, HAZARDS AND DANGERS incident to the Event and related events, including the risk of injury (including death), exposure to communicable diseases, viruses, bacteria or illnesses or the causes thereof, or lost, stolen or damaged property, whether occurring before, during, or after the Event, however caused. You certify, warrant and represent that the telephone numbers that you have provided to us are your contact numbers. Hand-carried jackets, blankets, or other items will be patted down or searched. All guests must have a valid pre-paid parking pass or pay the standard parking fee for access to lots. Every guest who visits Hard Rock Stadium deserves the best possible experience. The Miami Open is usually played in spring, between March and April. You consent to receive SMS messages (and other forms of text and/or instant messages), calls and messages (including prerecorded and artificial voice and autodialed) from us, our agents, representatives, affiliates or anyone calling on our behalf at the specific number(s) you have provided to us, or numbers we can reasonably associate with your account (through skip trace, caller ID capture or other means), with information or questions about your account and/or your membership. AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PLACE WHERE PEOPLE ARE PRESENT. Once that website is enabled for 2015, Members can log on to their account via Account Manager and select 'SELL.' For non-Dolphins events, ADA parking is on a first-come, first-serve basis. Main Phone Number 305-943-8000 Match times vary by day and can be found here on the Tournament Schedule. And you can carry a blanket over your arms, and binoculars and/or camera around your neck or in your hands without the case. You can use the clear bag and clutch to carry other items. You will continue to have the flexibility to bring a wide variety of approved items into the stadium. Every member of your family may carry in a permissible bag. You also agree that we may contact you by e-mail, using any email address you have provided to us or that you provide to us in the future. Neither the Stadium nor the event host is responsible for damaged, lost or stolen property. Event (and gates opening) dates/times are subject to change at Management's sole discretion; no such change shall entitle Holder to a refund or remedy if Holder cannot attend or for any other reason.Holder may be relocated in Management's sole discretion and no relocation shall entitle Holder to a refund or other remedy if Holder is relocated to a location of comparable Face Value. Pick-up locations to Hard Rock Stadium are located in Lots 13, 18, and 44 (Betty T Ferguson Recreation Complex, 3000 NW 199th Street) near ADA parking. Will I need a clear bag? Responsibility Has Its Rewards Program: Guests must be 21 years of age or over and have a valid drivers license to be eligible as a designated driver. My ticket(s) may not be used for any form of commercial or trade purposes, including, but not limited to, the sale of all or substantially all of my season tickets for non-personal, business use, and any advertising, promotions, contests or sweepstakes, without the express written consent of MDL. I understand that I can contact my Membership Services representative for more details. Automatic Teller Machines are no longer available at Hard Rock Stadium as cash is no longer accepted as a form of payment at parking gates, box office, concessions and retail locations. Membership accounts and/or account numbers are not transferable from one person or entity to another.The owner name under which a Membership has been purchased may not be changed, with the certain limited exceptions. Copyright @ 2022 South Florida Stadium LLC, All rights reserved. Cash is no longer accepted as a form of payment at Hard Rock Stadium. Since then, international tournaments have been played every year until now. Guests dressed as promotional mascots without permission from Hard Rock Stadium will not be permitted into Hard Rock Stadium. Please check www.HardRockStadium.com prior to the event for gate opening times. Hard Rock Stadium has also hosted several Super Bowls, F1 Grand Prix and in 2026 the FIFA World Cup will be held there as well. Pre-paid Orange Lot parking is $25 per day. Amenities include a delicious variety of food options and an open bar (beer and wine). Disabled parking is located at North, South, East and West Gates. Stadium Gates: Animals are not allowed in Hard Rock Stadium, with the exception service animals and service animals in training. Delivery of tickets shall be made prior to each applicable game, and only upon receipt of full payment of annual Membership dues or for accounts that are current on all payments.If I am on a payment plan and I fail to make any timely required payments, MDL reserves the right to either (a) withhold my tickets for upcoming events until payment is made and the account is in good standing or (b) terminate my Membership in accordance with the terms and conditions of this Agreement. Please view our Digital Ticketing Guide for more information. Members shall have the opportunity to purchase the seats associated with their Membership for MDL home playoff games, with the exception of any Super Bowl games, which shall be governed by applicable NFL rules.Except as expressly set forth herein, terms and conditions governing Members' rights to purchase of playoff tickets shall be determined by MDL in their sole discretion prior to the end of the regular season and may be amended from time-to-time. A starting salary for a Major League Umpire is around $120,000. There will be no refunds of any kind for these charges. The room contains a tablet to play music, along with several noise canceling headsets. Members are responsible for maintaining the integrity and security of your assigned password. As you approach Hard Rock Stadium, look for the SunPass Plus logo at the parking gates. Game time changes will be posted on the Miami Dolphins and Hard Rock Stadium websites. or less in size, are prohibited from being NO REFUNDS OR EXCHANGES EXCEPT AS PROVIDED HEREIN. Team Store 305-943-7980, MORE Payments made in connection with Memberships are non-refundable, whether made online, in-person, or otherwise, except as expressly stated herein. GBAC is a division of ISSA, a worldwide cleaning industry association, and their goal is to implement cleaning, disinfection, and infectious disease prevention work practices to control risks like Covid-19 and ensure you and your guests can safely enjoy the tournament. Wheelchair escorts will be available from Hard Rock Stadium gates to seating locations and back. Check out our guide on the best locations around Miami to store your bags- click here! ACCORDING TO THE CDC, SENIOR CITIZENS AND THOSE WITH UNDERLYING MEDICAL CONDITIONS ARE ESPECIALLY VULNERABLE. You can contribute to a great experience by conducting yourself appropriately at all times and making sure anyone who uses your tickets does the same. To ensure the highest level of safety and security, all guests will be subject to a courteous screening upon entry by Hard Rock Stadium Security which, on occasion, may include a pat-down screening by a same-gender team member. Hard Rock Stadium is not responsible for any items left anywhere at Hard Rock Stadium. Please CLICK HERE to read the full Ticketmaster terms and conditions, which apply to all Miami Dolphins game tickets. Don't miss THE WEEKND at HARD ROCK STADIUM on Saturday, August 6, 2022. Marlins Park capacity fits around 36 to 37k depending on the standing-room-only options.
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