ReadMore, A thrilling descent down a famous crater ReadMore, One of the most beautiful views on Earth ReadMore, A Polynesian feast with music and dance. Inu, meaning drink in Hawaiian, serves lively libations to suit every taste, as well as Maui-made craft brews on draft. Ask dorubere about The Westin Nanea Ocean Villas, Ka'anapali. Im a new Westin Club owner, purchasing a deeded week at Westin Nanea Maui this year with equivalent 6,265 (Westin) Marriott points plus my existing 4,000 Marriott point, totaling 10,265 total equivalent Marriott points. Information provided by various external sources. To Marriott, You are holding our timeshare hostage:1) You have either ILLEGALLY PAID DUES TO VACATION CLUB AGAINST OUR WISHES which is what Interval International says it looks like you did.2) OR you have LIED to us and YOU DID NOT RELEASE OUR TIMESHARE from your Vacation Club. From family-friendly activities to adventurous excursions, this slice of Maui paradise offers something for everyone. Explore an array of The Westin Nanea Ocean Villas vacation rentals, including houses, private villas & more bookable online. We are trapped with no cost-effective way out. Clean, fresh and not to overwhelming. Experience Nanea - a state of relaxation and repose - firsthand at The Westin Nanea Ocean Villas! Their interest rate is 10.99% and the high maintenance fees are due even if you dont use the timeshare, even during COVID. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Returned in 30 minutes and were told yet another story. This villa has a king bed in a private bedroom as well as a sofa bed in the main living space. We also still had to attend the presentation, or risk being penalized more financially. Savor a taste of Maui at our award-winning restaurants ranging from a relaxed upscale culinary experience celebrating the farming and fishing culture to a spectacular pool bar with breathtaking views serving local island favorites. If this were true, I would not be sitting here writing this review. This recommendation is in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts operate. Please accept our sincerest apologies for the occurrences you experienced. The biggest issue at the moment are the restaurants and restaurant staff. ReadMore, Prime snorkeling and water sports await. We were told.to come back in 15 minutes to check. Ate at the pool bar. When will the lies stop from Marriott? Service animals that perform work or tasks are welcome at this resort, but family pets are not permitted. Sure shows where people stand in the Marriott view.Quite Sincerely, H-----Cl-----nMarriott Owner # - - - - - Westgate Owner # - - - - - -. 17028365900. Discover Mauis amazing hidden secrets with a variety of tour options. You have been entered for a chance to win 10,000 Starpoints. Your health is priority. Seems repairs eeded to bbe made. There is also a whole load of hidden fees that were never disclosed to us, nor do we understand their purpose, other than to take more of our money. Marriott Vacation Club International. Both the main bedroom and 2nd bedroom were very large with small closets but storage abounds in the villa and we had no issue putting things away. All fields must be valid. ReadMore, A can't-miss aquarium for ocean lovers. Plus, my Bonvoy status should be . Youll find everything from the essential to the not-so essential in our general store located right in the Konea lobby. The property reserves the right to pre-authorize credit cards before arrival. Property is on or right next to the beach. When I spoke to you, Marriott, I told your rep we had NEVER used the Vacation Club, nor did we care to do so in the future. Not to mention the cabanas are side by side only four feet apart.This is a time share operation. Marriott was unable to work with us to allow us to shorten our stay or even just stay the night at their resort on the night of our wedding. Their salesmen told us buying a timeshare was an investment where we would be generating a profit! Companies can ask for reviews via automatic invitations. Peer down a dormant volcano or snorkel The Forbidden Coast for unspoiled coral reefs. 160 East Flamingo Road, Las Vegas, Nevada 89109 , USA. Try this website - nanea.ipoolside.com. !We were showing as a corporate account with Marriott which YOUR ADVISOR SAID WAS BECAUSE OF THE VACATION CLUB MEMBERSHIP, WHICH WE PROMPTLY DID NOT RENEW, when I called in and got hold of a rep to talk to.We are certainly not a corporate anything, we own a private timeshare though Marriott! The MVC manager Brittany was very rude and not helpful. Any additional meals have to be purchased separately. Real-time inventory management and booking software by RealTime Reservation LLC. Last Name is required. Let us help you make the most of your trip to Maui. I know they received it because our salesperson called us THE NEXT DAY telling us it was too late to cancel, and we had missed the rescission period. Edited: 1 year ago Visit hotel website >. An amazing master bath with tub and huge shower is a nice addition. They should have offered a win - win by selling us an upgrade or cancelling our initial payment, but decided on neither option. Marriott has been very difficult to work with and have lied to us on multiple occasions regarding our timeshare. This year is the worse vacation season we've ever seen. Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club brands are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. Our dedicated team will help you earn revenue, all while giving you access to VIP homeowner services and value. First Name is required. Happy Hour is from 3 p.m. to 6 p.m. daily. We ended up staying in Siesta Key (not through Marriott) and when we were on Marco for our wedding we went by the resort and the resort was open and people were swimming in the pool and the beach, but they would not accommodate us at all. The world-renowned Road to Hana reveals the beauty of Maui around every turn, including the Maui Garden of Eden and the towering sea cliffs of Hamoa Beach. Each review score is between 1 and 10. Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club brands are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. Check out: 10 a.m. 69F / 21C Resort Toggle MenuResort Menu Overview Photos westin maui ipoolside Verified 9 days ago Url: vistana.com Go Now RESERVE POOL SEATING AND CABANAS. A new way to share and get vacation recommendations on vistana.com. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. I beg you, avoid buyer's remorse and run away as fast as you can. There are four gorgeous pools for quiet soaking, active fun and swimming, and entertaining the kids. Your spacious one-, two- or three-bedroom villa comfortably accommodates up to eight adults in as much as 1,470 square feet. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. The resort itself is only partially finished. He turned out to be a valet arking attendant. You will be subject to the third partys terms and conditions and privacy policy. How sad you are willing to disrespect and spit on your loyal customers like this.MEANTIME the Marriott rep Erin who had me on hold for a supervisor finally told me COULD NOT GET ME CONNECTED to a Supervisor who could get this issue resolved; they were ALL so busy with others.I spent 30 minutes THIS TIME on the phone with Marriott to no avail. Their website is a "user-unfriendly" mess; constantly being changed, resulting in inconsistent performance and poor usability. Repairman arrived and said we can not use this shower until he finishes repairs. You will be subject to the third partys terms and conditions and privacy policy. Beach Romance Sunset Westin Maui The Westin Nanea Ocean Villas, Scenic Hawaii Maui The Westin Nanea Ocean Villas, Hawaii Maui The Westin Nanea Ocean Villas, Boating Nature Westin Wildlife Hawaii The Westin Kaanapali Ocean Resort Villas North Maui The Westin Nanea Ocean Villas, Scenic Westin Hawaii The Westin Nanea Ocean Villas, Beach Sunrise Hawaii The Westin Nanea Ocean Villas, United States Westin Maui The Westin Nanea Ocean Villas, Bucket List Dining Family Scenic Westin Maui The Westin Nanea Ocean Villas, Family Westin Maui The Westin Nanea Ocean Villas, Beach Family Summer Sunrise Maui The Westin Nanea Ocean Villas, Beach Family Summer Sunset Maui The Westin Nanea Ocean Villas, Beach Romance Sunset Maui The Westin Nanea Ocean Villas, Family Scenic Maui The Westin Nanea Ocean Villas. A hui hou! Turn these moments into lasting memories! Availability is horrible, they specifically told us we could travel to multiple places in North America, but were limited to Florida and South Carolina. Please note that all Special Requests are subject to availability and additional charges may apply. Welcome to The Westin Ka'anapali Ocean Resort Villas North Escape into beauty and tranquility at our Maui beach resort A truly unforgettable getaway awaits you at The Westin Ka'anapali Ocean Resort Villas North. Almost every location if fully booked. This villa has three private bedrooms, each with a king bed. Our facility employs the latest technology in 3D CAD design to allow you to see your project before the construction phase, avoiding . Don't do it regardless what you are offered unless it's free. ReadMore. Run. Find more info about the property in the questions and answers. Most recently (Aug 30, 2022) I contacted Marriott to "bank" my time / points and got a message stating that "all lines were busy" and was offered a callback. We are also not convinced that it is not purposeful in nature. Ed. We rented cabanas at $150 per day for two days ( non refundable) when we made our reservations only to find out on arrival they were on the back side of the pool with a wonderful view of the backs of poolside chairs and people's backs and bald heads. The room was huge and spotless, nice kitchen, great bed and amazing views. Questions about the accessible facilities and services offered should be directed to the resort at 808-662-6300. We DID NOT cancel - the resort cancelled! My experience with Marriott over the years has not been much better, but it is clear (in my opinion) that in recent years Marriott has completely lost its way and has zero interest in taking care of its most important asset - the owners / customers. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Raise a glass at these homegrown breweries. The timeshare salespeople, specifically Joaquin Boadella & Brooks Bohon, lied to my wife and me and continued to lie to keep my business by not letting us out of our contract. The food was very good (an enormous cheeseburger and nice salad) when it finally arrived but no apologies were forthcoming. We are STILL LISTED with Marriott as a Club Member, even though WE DID NOT RENEW OR PAY THE DUES! Check out some of our favorite top Maui picks for ideas on how to plan your trip. Perfectly nestled between the deep blue waters of the Pacific Ocean and the majestic West Maui Mountains, our resort offers everything you love about a traditional Hawaii vacation resort. I give Marriott a negative rating for all the lies and predatory gimmicks they pulled on me and my wife. Returned in 20 and were told they had us a better Villa and it would be ready in 15-20 minutes. Find the perfect place to stay and get the exact condo accommodation you choose. Marriott Vacation Club International. ConciergeRecommends, Fantastic dive sites abound off Maui. Contributions should be appropriate for a global audience. Visiting the pool involves health and personal . We are pleased to learn that your ohana (family) had a rejuvenating stay. Step outside your villa retreat and embrace a welcoming abundance of amenities at every turn. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Guests can enjoy a Were excited to hear about your favorite activities and dining experiences. Youre staying in the heart of paradise, and youll have easy access to world-class snorkeling, beach toys and inflatables, boogie board rentals and more even outrigger canoe trips all at your fingertips. Once there, a nice person named Jessica Segebre offered to help and told us that people cancel all the time. Try again. We have provided names, dates, and examples of the outright misrepresentations on the sales table.The Myrtle Beach office, told us that anyone in our family or as deemed by us, would have access to our benefits. Nice.My CASE NUMBER is # - - - - - - with MARRIOTT:NOTE TO SUPERVISOR: DEAR SUPERVISOR, PLEASE JUST EMAIL ME REGARDING THIS ISSUE AND YOUR FIX. Checkout:10a.m. Villas come complete with like-home comforts, including a fully equipped kitchen, washer and dryer, a separate living and dining area, complimentary Wi-Fi and resort amenities without the resort fees. We were misled as the MVC sales team mis-represented their offerings during their 90-minute presentation we sat through, as well as during subsequent phone and email conversations. Your rep MADE NOTE AND PROMISED in a couple of weeks I would be able to call Interval International and combine the accounts. WHAT? We tried to combine our Marriott and Westgate timeshares under one account for our convenience at Interval International. This is definitely a financial hardship.We want to part ways IMMEDIATELY and wholly, but for now we are stuck with this valueless product. We found this unacceptable after traveling 4000 miles expecting a better view. Not to mention the cabanas are side by side only four feet apart. Reservations are required. All with Westin touches keeping in harmony with the Hawaiian culture. No help was offered or given.They would not help us, cancel us or refund us. We called again to get help. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Shared spaces where face coverings must be worn by unvaccinated Owners and guests include the following: Please Note:The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located. There is no opportunity to rent out the unit since we cannot even use the timeshare when we want to travel AND, since they have now told us that this has zero resale value, there is no opportunity to sell it back. Not so. Their customer service people are marginally equipped to help and answer questions. How they lure you into these presentations is with promises of gifts, and telling you that the meeting only lasts about 90 minutes. The owner advocates defended the tactics, lies, and fraudulent information that was used to sell us our points. The kid's pool is great fun with a slide and spouting turtle fountains. I also had a MVC Supervisor tell me there are no plans to convert and/or combined the points. Not so. Booking.com does not accept responsibility or liability for any reviews or responses. The pool is safe for kids; in fact this is a very kid-friendly resort. We just purchased points last year and had our very first point vacation at Marriott in Marco Island and Hurricane Ian hit and our reservations were cancelled. The hostess did not seem to know what to do but soon after a manager came up and seated us almost immediately. All Owners and guests must be physically present at check-in to verify their quarantine exemption status through the Hawaii Safe Travels website. More recently the quality of the resort has declined to unacceptable lows. Set on twenty-six acres of lush, tropical land and infused with a variety of Hawaiian design elements, The Westin Nanea Ocean Villas blends a top-notch vacation experience with the authentic history and culture of Hawaii. Kauhale Market is open daily 6:30a.m. to8p.m. Mauka Makai is open from 7 a.m. to 10 a.m. daily. Resorts in the United States, U.S. Virgin Islands, and Puerto Rico. Only opened April 15, 2017. Returned in 20 and were told they had us a better Villa and it would be ready in 15-20 minutes. Had the breakfast buffet once and it was top of the line. I understand that the reservations where cancelled and I can almost understand the fact that they could not even accommodate us for one night, but why could they not just extend our points?? ReadMore, Travel the unforgettable Road to Hana. Our experience with Marriott Vacation Club started when my husband received a call offering us a free trip to Orlando. Aloha Tako4you, you are always welcomed back at The Westin Nanea Ocean Villas. Find unique souvenirs, snacks, toiletries and everything else youll need to make your stay memorable and fun. After almost two hours of being told different stories and asking for the GM, a young man who repressented himself as the office manager told us our Villa would be ready at 4 PM. They get money from you coming and going! BAD DEAL. I will be sure that Iris, Carolyn, Jess, & Burton are recognized for their service excellence. Again we called housekeeping and when she removed comforter and sheet a blood stain was revealed on the mattress cover. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Hi there. What it boils down to is the Marriott Vacation Club and its sales agents very purposefully misrepresented the facts, lied, and used high stress tactics to bully and manipulate people into purchasing a useless product. As part of our efforts to help you stay healthy when you stay with us, face coverings are required of all Owners, guests, and vendors at each of our resorts even where not currently government-mandated and regardless of your COVID-19 vaccination status in connection with health agency recommendations. Find out what food and drink options you could be enjoying at this property. Again we apologize and thank you for your comments. Nanea is the newest of the Westin properties in Maui. The full service restaurant is not open. | Again, a fabrication. It doesn't seem that the amenities will be enough to cover the resort once the entire place is complete. Marriotts portal to view and exchange points is extremely convoluted and not user friendly. Find out how we combat fake reviews. We were also sold on the idea that our ownership could be sold back to Marriott at a later date After paying almost $35,000 to date, we have discovered that there is no such thing as VIP status or specific benefits and Marriott does not buy back memberships. Mahalo, and Be Well. We confirmed that is was okay to bring another couple before finalizing. Travel photos and stories(and upload your own). The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. It had residue of Pizza or sauce from previous guests. I wish we would have never purchased into Marriott Vacations. THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS. RESERVE NOW. How they can continue to get away with putting people in financial ruin is beyond me! Nothing is ever free!! To edit a review youve already submitted, contact our Customer Service team. We have been misled or lied to by salespeople several times. Our all-villa resort rentals feature spacious living and dining areas, full kitchens and remarkable ocean or resort views. Bottom line is there was nothing she could do regarding a cancellation and refund.
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