AMEX isn't paying rent for the lounge - I guess the article's author was too busy to read the 6 page Report to the Board of Airport Commissioners that summarized the Centurion Lounge issue. These chair massages will be offered on a first-come, first-serve basis between 8 a.m. and 4 p.m. Related: First look: The brand-new Amex Centurion Lounge at LAX. @GroeneMichel if you read the attached filing, it very clearly says Amex is paying for the cost of the repairs. Amex proceeded to shutter its entire lounge network days later, which included the recently opened LAX location. Head towards the Great Hall. Amex says it hopes to reopen the full lounge in the coming months after the repairs are finished. 4. Unexpected touches like a locally-inspired menu and soothing spa services meet productive workspaces with high-speed Wi-Fi. Required fields are marked *. Of course Centurion Lounges do often have crowding issues, though Id guess that this lounge is the least likely to have those issues, given its location, and how spread out LAX is. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Food still poor there but much more spacious and fantastic outdoor terrace - overall a much better lounge. Always amazed at the arrogance of celeb chefs that believe their special signature touches improve the original product. To fix the issue, AMEX, at its sole cost, is The Amex Centurion Lounge LAX has a different layout than other lounges belonging to the portfolio. It's been closed for a very long time now. Once inside TBIT, the entrance to the lounge is located on the fourth floor its essentially immediately underneath the Qantas First Lounge. The airside connection is under construction. That seemed like it could've been a much better location for this Centurion Lounge. However, until the dedicated spa area reopens, American Express will offer complimentary chair massages and self-guided Theragun treatments in the lounge's special sunrise- and moonrise-themed relaxation areas. The Centurion Lounge LAX is currently open daily from 6AM until 7:30PM. Your feedback is important in helping us keep our community safe. Both were serving chicken dishes at the time, so it was easy to compare the quality of ingredients and the care of the preparation (much higher at AMEX). Per an April 14, 2022, filing with the airport, apparently there was an issue with the HVAC that allowed jet fumes to seep into the lounge: American Express Travel Related Services, Inc. was forced to close its lounge in June of 2021 due to an issue with their Heating, Ventilation and Air Conditioning (HVAC) system that was allowing jet fumes into the lounge. Do they know how many staff and customers were exposed? Amex Centurion Lounges are superior to those operated by major airlines in the United States. While its hours are limited to start and the lounge's spa remains closed for the time being, it's a long-awaited development for travelers heading in and out of LA. It opened to fanfare on March 9, 2020 only to be closed less than two weeks later as the mysterious new coronavirus led Amex to shutter all its lounges. It is not the bank advertisers responsibility to ensure all posts and/or questions are answered. This has caused some confusion, as the lounge has been closed for over two years. Ben visited before the hot offerings were out. Why not just offer the original non-bitter recipe made with Aperol? . No one is here complaining about drump defrauding the non profit for kids with cancer. to save on your next trip. One of the things that people enjoy about Centurion Lounges are the food and drink selection. The lounge is roughly 4,400 square feet, and features a limited selection of grab & go food, pre-packaged food, and non-alcoholic drinks. Have routed most of my travels via SFO. From LGB, unless you are flying an LCC/ULCC, your only connection with a Centurion lounge is PHX, which is often over-crowded. Meanwhile, if youre looking for a place to relax when passing through LAX, holders of The Platinum Card from American Express, The Business Platinum Card from American Express or The Centurion Card from American Express can access the Deltas brand-new SkyClub in Terminal 2 (but only when flying with Delta). It then closed because of the pandemic, and did not reopen at this location until now because of the issues you mentioned. New outposts are slated to open in New York's LaGuardia, London's Heathrow and Washington D.C.'s Reagan National airports in the coming months. The layout is so poor with awkward pinch points every 10-15' and the food was barely edible. Get to the airport early and go to the AA Flagship Lounge first. Instead, the card issuer began offering grab-and-go food and beverage options for those visiting the lounge, but there wasnt any seating available. The primary Amex Centurion Lounge LAX continues to remain closed, and many have wondered what the cause of this closure is, given that the lounge was the last Centurion Lounge to open before the pandemic. Cant wait for next year! It wasn't immediately clear if the building repairs were related to the Centurion Lounge itself or to the larger structure in which it's located in the Tom Bradley International Terminal. American Express has applied to the airport authority to provide them with another space to lease so they can provide cardmembers with a temporary lounge experience. No details have previously been given on what caused these alleged repairs or when the facility will finally reopen. So Amex is still This was first reported by Thrifty Traveler a couple days ago (same day of the meeting). Amex is closing the Centurion Lounge in Los Angeles until later this year, This post contains references to products from one or more of our advertisers. Someone always having to take it in the wrong direction. NOW LIVE: Marriott Homes & Villas 40,000 Bonus Points Per Stay May 1 September 9, 2023 (Book May 1 3), Iberostar Horizons IHG One Rewards Integration Update. - April(ish)2020-June 2021: Grab and go boxed lunches Pay $600 for a credit card, get a bag lunch. The Los Angeles lounge reopened in November, but only with limited services. Then, in the middle of 2021, Amex confirmed that the lounge would be shuttered through the end of the year due to construction. This review is so unlike my experience in this lounge around noon. As for the repairs, AMEX is likely paying for it because it likely wanted its own general contractor/crew to build out the location. The bad news is that the lounge is close-ish to only one domestic terminal: T4 (American Airlines). And they were strictly enforcing the ridiculous "one alcoholic drink per person" rule, which is such a nuisance. This is seriously annoying. - Feb/March 2022: Probably in response to lots of questions being raised about what the hell is going on w/ the LAX Centurion Lounge, they resumed grab & go with limited hours at a temporary location on the 6th floor, and have now put lipstick on a pig by allowing you to eat your pre-packaged wrap and potato chips inside this former Etihad Lounge space. I think the quality of the food and drinks (excluding coffee) is significantly higher at AMEX than OneWorld. Amex proceeded to shutter its entire lounge network days later, which included the recently opened LAX location. This Report contains the recommendation by LAWA No - not correct. Yet 10 months after its closure for repairs, there's still no clear timeline for when travelers can expect to get in again. I think the quality of the food and drinks (excluding coffee) is significantly higher at AMEX than OneWorld. American Express The Centurion Lounge LAX design. Anyone have plans to visit the temporary Amex Centurion Lounge LAX? The in-lounge Exhale Spa will remain closed due to continued building maintenance and construction work. A similar story holds true in Las Vegas, New York and Seattle. Where is the American Express Centurion Lounge at LAX? Reader Email: What Is Going On With The American Express Centurion Lounge @ LAX? Plus, if youre lucky and early, you can get spa treatments at AMEX. He finds flight deals for our Thrifty Traveler Premium and Thrifty Traveler Premium+ members and writes about flight deal trends and the travel industry. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. I wonder why. It's ridiculous that I should have to account for a 3-4 hour layover in LA "just in case". Amex expects this fix to take roughly six months. Meanwhile, the issuer continues to build out its network of premium lounges, with new and expanded outposts planned in Seattle-Tacoma International Airport (SEA), San Francisco International Airport (SFO), Newark Liberty International Airport (EWR), Hartsfield-Jackson Atlanta International Airport (ATL) and Ronald Reagan Washington National Airport (DCA). No details have been given on what caused these alleged repairs or when the facility will finally reopen. I visited a month ago and would give it a 2 or a 3 at most. This is better than nothing, but it sounds like the temporary space isnt anything like your typical Centurion Lounge. Location: Terminal 1, after security checks, next door to Rock n Brew restaurant Hours: 6 a.m. to 7 p.m. Monday through Friday; 10 a.m. to 6 p.m. Saturday and Sunday Conditions: To be eligible,. The Centurion Lounge at LAX has been plagued with unfortunate issues since its opening nearly 2 years ago. This lounge, with its maze of oddly small rooms, feels like it was converted from an old dentist's office. AA Flagship First Lounge Learn more about the lounge: amenities, photos, review, opening hours, location. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); This review is so unlike my experience in this lounge around noon. That's both a blessing and a curse, though. Might be time to cancel it & go back to a gold card.. That is true, there is also rumor that the Goldman Sachs versions is extending the benefit to 2024, based on some Reddit posts. The Los Angeles Centurion Lounge remains closed as Amex struggles to replace a faulty HVAC that allowed jet fumes into the space. Compare the cost in points or miles to cash, and see which option is best. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. The LAX lounge closed in June 2021, but promises to reopen by early 2022 have came and gone. Capital One Venture X Rewards Credit Card, Citi / AAdvantage Platinum Select World Elite Mastercard. Theyre superior to domestic airline lounges, which has made them so popular, to the point that theyre consistently really crowded. I hope they expand the hours of that grab and go. See more about our ethics policies here. Very surprising indeed. I'm not even sure why they put that in every lounge?! Bad enough youre just giving us boxes. This isnt an ideal situation and I wonder who is ultimately at fault here as far as the planning goes. Review: Amex Centurion Lounge Los Angeles (LAX), Introduction: Two Trips To The Southern Hemisphere, Review: Copa Airlines Business Class 737 (MIA-PTY), New Panama Airport Terminal 2: Impressive(ish), Review: Copa Club Panama Airport Terminal 2, Review: Copa Business Class 737-800 (PTY-LIM), Review: Priority Pass Restaurants Lima Airport, Review: LATAM Business Class 767 (LIM-MIA), Review: Qantas First Lounge Los Angeles (LAX), Review: Oneworld Lounge Los Angeles (LAX), Gorgeous: LAX Midfield Satellite Concourse, Review: Fiji Airways Business Class A350 (LAX-NAN), Review: Fiji Airways Lounge Nadi Airport (NAN), Review: Fiji Airways Business Class A330 (NAN-AKL), Review: Air New Zealand Lounge Auckland (AKL), Review: Air New Zealand Business Class 787-9 (AKL-LAX), Amex Centurion Lounge LAX entry requirements, Amex Centurion Lounge LAX seating & layout, the same access policies as all Amex Centurion Lounges, The Business Platinum Card from American Express, Delta SkyMiles Reserve American Express Card, most important amenity in an airport lounge, Amex Platinum Card Review: The King Of Perks, Amex Platinum Digital Entertainment Credit Improved, Whoa: Average Amex Platinum Member Income & Net Worth, Please view our advertising policy page for additional details about our partners, You need a same day boarding pass to access Centurion Lounges, and in the case of Delta Reserve cardmembers, the boarding pass needs to be for travel on Delta, You can access Centurion Lounges up to three hours before departure, unless youre connecting, in which case you can access earlier, You cant access Centurion Lounges on arrival, or with a standby or non-revenue standby ticket, If youre guesting people into Centurion Lounges, you need to stay with them the entire time theyre in the lounge. Both of the *A lounges have outdoor patios with natural light and less CO2 than the old dungeon CL. He writes travel and product reviews, deep dives into loyalty programs, news about the airline industry and more. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Get our daily email for the latest in travel, flight deals, and how Pop in for a general feeling of the place. 1. Enrollment required for select benefits. The information for the Centurion Card has been collected independently by The Points Guy. This is all due to issues with the HVAC system that are causing jet fumes to enter the lounge. And, I would offer that the design is that of a traditional, standard issue, one each airport lounge that we were used to seeing. Site & Contents 2011-2023 LoyaltyLobby.comTerms of Use & Privacy Policy, 20112023 LoyaltyLobby.com - Site & Contents, access American Express page for the LAX Centurion Lounge here, American Express (U.S.) Membership Rewards Transfers To Flying Blue With 25% Bonus Through May 22, 2023. American Express Membership Rewards has made yet another points transfer promotion available to their U.S. based members, offering a 25% Today we have a Reader Question about the Hertz Presidents Circle membership conferred through the benefits portfolio of the American American Express and its Membership Rewards program conversion partners often run promotions to incentivize transfers. That means either: And public documents for that pop-up location may give a hint as to when the full lounge reopen. In addition, American Express continues to pay the $2 million sponsorship fee. Its quite a trek. Those repairs are finally complete, and the location is ready for its big reopening. Even as travel recovered, the lounge didnt reopen, though, and it finally only opened in June 2022. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Serious lack of flights to connect at LAX. Read our master guide to Amex Centurion Lounges: where to find them, how to get in, and what you'll get inside! Save my name, email, and website in this browser for the next time I comment. The issuer cites "building repairs" as the reason for the temporary closure. In a statement to Thrifty Traveler, American Express acknowledged the faulty HVAC system. Isn't that specifically just for bringing in a guest? Unexpected touches like a locally-inspired menu and soothing spa services meet . The entrance to the Centurion Lounge is just past the security checkpoint, and you can enter the area with elevators from either side. In my experience Centurion Lounges are also consistently packed, more so than virtually any other airport lounge. After being closed for much of the last two years, the Los Angeles (LAX) Centurion Lounge has finally reopened its doors to travelers. In the interest of full disclosure, OMAAT earns a referral bonus for anyone thats approved through some of the below links. They absolutely have a right to wonder why a benefit that they're paying for is closed with no explanation for nearly a year. relief. But.I guess it's not really healthy despite that wonderful fragrance! No self-respecting Venetian would be caught dead with that mess. The lounge lease amenity is a part of the Brand Sponsorship program. Airline lounges in the other terminals are open. It was so jam packed we were lucky to find seats at that conference table. From the moment you walk in, you'll see that things are different here. In the meantime, Amex is offering premium grab & go pre-packaged food to travelers from a temporary pop-up location on the sixth level of the terminal. The dungeon like space isn't super appealing with it's white walls and office lights. They have full service roaming servers that constantly ask if you need anything. I even popped into the lounge last week before my JetBlue Mint flight to New York-JFK and found that the issuer was still sticking to its to-go offerings, despite indoor dining resuming in Los Angeles. Rather than having one or two main rooms with some partitions, most of the lounge is essentially along a hallway, with a variety of smaller rooms. Especially since Amex has a huge advertisement in the terminal, including a display that says the lounge would be Reopening Soon but that has been there for quite some time already: When I departed on my ANA flight two weeks ago I would have loved to visit the Centurion lounge to at least have a look at it but still nothing. I'm a fan of the overall amex lounge initiative, but this centurion lounge is sad, sad, sad. So, how is the Amex Centurion Lounge LAX? It's too crowded.". Cool. No details have been given on what caused these alleged repairs or when the facility will finally reopen. Our free daily newsletter sends you the latest information on hotel and airline programs. The TBIT can be accessed via intra-terminal connector from other LAX terminals as well but its quite a hike as the airport is a monster. I would respectful beg to differ on that. The lounge itself is on the second floor, so you can take the elevators down two levels to access the lounge. If we look at the airline lounges that are just opening now, such as the new SkyClubs and the soon to be opened Admiral Club/Flagship Lounge redesigns, it's a whole different ball game. Great food and ambiance and you're in the correct terminal for departure. As such, you will find yourself awkwardly walking around in circles trying to find anything that you're looking for. AA only flys to PHX (dropped DFW a few months ago), DL to SLC, and UA or AS dont fly there at all. Centurion Lounge LAX TBIT (opened March 9, 2020; reopened June 15, 2022) The Los Angeles Times has this story today, which claims Amex will open a Centurion Lounge at LAX (in the Tom Bradley International Terminal) "next year": American Express to open premium airport lounge at LAX's Tom Bradley International Terminal Reply Jun 12, 18, 9:20 am # 2 Cool." I gave the cookie to a shuttle driver as we chatted for a bit and then walked back to the domestic terminal. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. For now, Amex is left with footing the bill for everything, even keep on paying LAX Airport for the space. A leasing document filed with the Los Angeles World Airports commission shows that Amex is leasing that temporary space until Sept. 30 unless earlier terminated or extended by the Chief Executive Officer. That same document dated April 8, 2022 says the replacement of the HVAC system is expected to take six months.
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